-Please check the detailed data and submit the order in the size closest to your body size data.If you can not make sure about your size, please feel free to contact us, we will give you a suggestion.
If You Choose Custom Products,
Please provide us with your size parameters.(as shown in the figure below)
1.Full Bust = ___ cm/inches.
2.Waistline = ___ cm/inches.
3.Hip Circumference = ___ cm/inches.
4.Hollow to floor（bare foot） =___ cm/inches.
5.Height（bare foot） =___ cm/inches.
6.Sleeve Lenght =___ cm/inches.
7.Armscye =___ cm/inches.
8.Arm Circumference =___ cm/inches.
9.Wrist Circumference =___ cm/inches.
10.Height of heel (The shoes you're going to wear on the day you wear this dress) =___ cm/inches.
-.Dress Back:lace up or zipper
-.The date the dress will be worn?
-.If you have any other special requirements, please do not hesitate to contact us.
Color: you can choose any color you like from color card ,then tell us the color number.
-Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.
-Items will be send by TNT, UPS, FedEx, DHL, EMS,China Post etc
Shipping time: 4-13 days by TNT, UPS, FedEx, DHL,If you need an emergency, please choose these fast shipping channels, and the other types of transportation are very slow.
-Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing.
-Before shipment we will do a careful examination, tried to be no problems.But if the you get the goods found problems, please contact with us, we will help you properly addressed.
-Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation.
-If there is a problem or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.
-Please kindly contact us for the return at first within 48 hours after receiving the item.
-The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.
-We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.
-It is required that the item or dresses should be returned to us within 3 days after the return request is accepted.
We deeply hope that you are pleased with your purchase from LAYOUT NICEB LUNA BRIDAL Store. Since your feedback is very important to our business's development, we sincerely invite you to leave 5-stars positive feedback for us if you are satisfied with our product and service. It`ll just take you one minute. Please don't hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied when you receive the dress , please feel free to let us know, we will try our best to resolve the problem for you.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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